General Questions
Our standard MOQ is 25 kg for most products. We also support trial orders, with quantities of 5 kg, 10 kg, or 15 kg available to help customers evaluate our products before placing larger orders.
Yes. Free samples are available for quality evaluation. Customers only need to cover the courier cost.
We supply standardized extracts with different active contents, such as:
- Quercetin 95%
- Curcumin 95%
- Cranberry Extract 10% PACs
- Bilberry Extract 25% Anthocyanins
Customized specifications are also available.
Quality & Testing
We can provide:
✓ COA
✓ Specification Sheet
✓ MSDS
✓ Production Flow Chart
✓ Kosher & Halal Declaration
✓ Commercial Invoice
✓ Packing List
The quality testing including:
- Appearance
- Assay (HPLC/UV)
- Heavy Metals
- Microbiology
- Pesticide Residues (upon request)
- ETO
- Residual Solvents (when applicable)
Yes.
Third-party laboratory reports (such as Eurofins or SGS) can be arranged upon request.
Packaging & Storage
Standard package:
- 25 kg/drum, or carton
- Double PE bags inside
- 300kg-500kg/pallet
Customized packaging is available.
Store in a cool, dry place away from direct sunlight.
Keep the container tightly closed after opening.
Most products have a shelf life of 24 months under recommended storage conditions.
Orders & Shipping
We offer:
- FOB
- CIF
- CIP
- DAP
- DDP (selected countries)
Usually:
- Stock items: 3-5working days
- Production orders: 7-10working days
For samples we normally use:
- DHL
- FedEx
For bulk orders, air or sea shipment can be arranged.
Yes.
We export to Europe, North America, Southeast Asia, South America, and many other regions.
Technical Support
Yes.
Our technical sales team can recommend suitable ingredients based on your application, dosage form, and target market.
Yes.
Customized specifications are available depending on product and order quantity.
Can't find the answer you're looking for?
Contact our sales team
Email: info@jikoningredient.com
Response time: Within 24 hours